Refund Policy

Drivios is operated by Nova9 Agency (operating as Drivios). All subscription payments are processed by Paddle.com who act as Merchant of Record.

We offer a 14-day refund on subscription payments if you have not used the service during that period. To request a refund, contact us at marketing@nova9.agency with your order details.

Refund requests are reviewed within 2 business days. Approved refunds are processed by Paddle and returned to your original payment method within 5–10 business days.

For questions about your payment or refund, you can also contact Paddle directly at paddle.com/support.